Last modified: March 9, 2021
INTRODUCTION
Welcome! MUCKTRACKER, INC. (“Company”, “We” or “Us”) respects your privacy and we are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website www.mucktracker.com, app.mucktracker.com, www.mucktracker.net, www.Mucktracker.org, and www.mucktracker.info, and our other related mobile websites, services, tools and other applications (collectively, our “Website”) or subscribe for any services that we offer whether you use Mucktracker through our Website, any future mobile application, or your school's Learning Management Systems (“LMS”) with which Mucktracker has been integrated (collectively with the Website, the “Services”).
SCOPE AND CONSENT
This policy applies to information we collect:
"You" or "your" means a visitor or a user (whether signed in or not) of our Services. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy and you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Student Data: The Services may be purchased by providers of educational services, such as schools, school districts, or teachers (collectively referred to as "Schools") that use our services for educational purposes. When the Company contracts with a School to provide the Services, we may collect or have access to Student Data (defined below), which may be provided by the School or by the student. We consider such Student Data to be strictly confidential and in general do not use such data for any purpose other than improving and providing our Services to the School or on the school's behalf. Our collection, use and sharing of Student Data is governed by this Agreement and any applicable laws and regulations including, in the U.S., provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and applicable state laws. If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your School directly. See the sections on Children’s Privacy and How Do We Protect Student Data and Comply With Laws to understand the principles which guide our collection, use and disclosure of Student Data.
School Consent: If you are a teacher or School representative, or use the Services on behalf of a company or other organization, we are providing the Services upon explicit consent given by you when signing up. Prior to signing up, we will direct you to our Terms of Use and this Privacy Policy. When signing up, you will be declaring to have read such policies and to consent to them. Remember, nonetheless, that you will be able to withdraw your consent at any time by deleting your account in accordance with this Policy's Accessing and Correcting Your Information section.
SCHOOLS UTILIZING THE SERVICE ARE RESPONSIBLE FOR MONITORING THE RIGHTS AND INTERESTS OF THEIR STUDENTS AND MUST THEREFORE TAKE SPECIAL CARE WHEN REVIEWING THIS PRIVACY POLICY. SCHOOLS SHALL BE RESPONSIBLE FOR OBTAINING, WHERE APPLICABLE, PERTINENT CONSENT FROM PARENTS, LEGAL GUARDIANS OR ELIGIBLE STUDENTS (THOSE WHO ARE 18 YEARS OF AGE OR ATTEND A POSTSECONDARY INSTITUTION) PRIOR TO UTILIZING THE SERVICE. MUCKTRACKER SHALL NOT BE RESPONSIBLE FOR ANY NEGLIGENCE OF THE SCHOOL IN THE REVIEWING OF THIS PRIVACY POLICY OR THE OBTAINMENT, WHERE APPLICABLE, OF THE NECESSARY PARENTAL CONSENT.
CHILDREN’S PRIVACY
We do not permit children under the age of 13 to create an account and do not knowingly collect personal information from children under the age of 13 without parental or school consent, as applicable. Please contact us at [email protected] if you believe we have inadvertently collected information from a child under 13 without proper consent so that we may delete the information as soon as possible.
When the Services are used by a School in an educational setting, the School may authorize us to collect information from a child under 13. Please refer to the section of this Policy How Do We Protect Student Data? to learn more about how we protect Student Data, including that of students who may be under the age of 13, when the Services are used by a School.
Consistent with the requirements of COPPA, if you or your School decide to utilize the Services with children under 13, you will be electing to either obtain parental consent or to consent on behalf of the children's parents directly, which is commonly referred to as "school consent."
When the Services are used by a School or an individual teacher, we permit that School or teacher to set up student profiles associated with that School or teacher account so that students may access the Services under the School or teacher’s supervision. Each student user account must be associated with a teacher or other school official account.
We collect the minimal amount of information from students necessary to create accounts on our Services. We may ask students to provide a unique username, a unique email, a password, their first and last name and a unique code they have been given by their teacher to join a class. Beyond this information, students can submit responses, comments, audios or images depending on the activities they are assigned, which will remain private between teacher and student. All this information will only be used for the purposes of the school/teacher. In addition to the information entered by the child, we automatically collect some information from any use of our Service as set forth in the Information We Collect Through Automatic Data Collection Technologies section of this Privacy Policy.
We use this information to provide the Services to the child, for security and safety purposes, or as required by law or to enforce our Terms of Use. We will not require children to provide more personal information than is reasonably necessary in order to participate in the Services. If we discover that we have collected information from a child in a manner inconsistent with COPPA, FERPA or any other applicable laws or regulations, we will take appropriate steps to delete the information. We do not disclose any personal information about children to third parties, except to service providers necessary to provide the Services, as required by law, or to protect the security of the Services or other users. Information collected from students (including personal information and information collected automatically) is never used or disclosed for third-party advertising, including any kind of first- or third-party behaviorally targeted advertising, and children’s personal information is never sold or rented to anyone, including marketers or advertisers.
As further explained above and in the How Do We Protect Student Data and Comply with Laws sections of this Privacy Policy, if the School or teacher elects to utilize Mucktracker with students under a specific age, the School will be responsible for obtaining any necessary parental consent under the applicable laws. No teachers or School members will be authorized to provide access for their students unless they consciously agree to this Policy, by reading and accepting this Privacy Policy notice.
No student’s profile is made available or visible to the public, or to any other students, through Mucktracker. Teachers may share their classes, including grades or scores, with other teachers they co-teach with in their school, to help them collaborate. If the teacher chooses to display Mucktracker in their classroom, students physically present in that classroom may see other students’ names, responses, comments or total scores.
SCHOOLS AND TEACHERS SHALL MAKE A RESPONSIBLE USE OF THE SERVICE AND AVOID COMPROMISING CHILDREN'S PERSONAL INFORMATION AT ALL TIMES WHEN DISPLAYING MUCKTRACKER IN THE CLASSROOM. MUCKTRACKER SHALL NOT BE HELD LIABLE FOR THE INAPPROPRIATE USE OF THE SERVICE BY THE SCHOOL OR THE TEACHER.
FERPA Compliance. Subject to exceptions, FERPA prohibits schools from disclosing personal information from a student's education record to a third party without written consent from the parent or eligible student. Accordingly, schools must either obtain parental consent, or ensure that their use of the Services meets one of FERPA's exceptions to the written consent requirement. Typically, schools are exempted from obtaining parental consent under FERPA when Mucktracker is identified as a "school official," meaning We are performing an institutional service or function for which the school would otherwise use its own employees.
CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of our Services, including information:
User Contributions: You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Enrollment in Services: If you enroll in our Services, we may collect additional information, depending on the type of account:
Information We Get From Others. We may get information about you from other sources, such as Bing. We may add this to information we get from you.
Information We Collect Through Automatic Data Collection Technologies. Like most websites and online services, we and our vendors automatically collect certain types of usage information when you visit our Website, read our e-mails, use our Services or otherwise engage with us. This information is typically collected through a variety of tracking technologies, including cookies, web beacons, Locally Stored Objects (LSOs such as Flash or HTML5), log files, and similar technology (collectively, "tracking technologies"), and we may use third party providers to collect this information on our behalf.
These tracking technologies collect information about how you access and use the Service, including:
If you arrive at our Website by “clicking through” from another website, then certain information about you that you provided to that other website, such as the terms you searched that led you to our Website, may be transmitted to us and we may use it. You should review the privacy policy of any website from which you reached our Website to determine what information the operator collects and how it uses such information. We may retain information about you provided to us by other websites and will use it in accordance with this Privacy Policy.
For more information about limiting use of cookies and other tracking technology, see Choices About How We Use and Disclose Your Information.
HOW WE USE AND RETAIN YOUR INFORMATION
We use personal information that we collect for the following purposes:
To provide and maintain the Services. We use the information we collect to deliver the Services to you. For example, we need to use your information to process payments, personalize learning curriculums, provide Schools, Parents and students with information and reports about student and child performance and use of the Service, respond to inquiries and provide customer support.
To improve, personalize, and develop the Service. We use information to tailor the content and information that we may send or display to users, to offer personalized content and instructions, and to otherwise personalize your experience while using the Services, including on various devices you may use to access the Services. We collect statistics to better understand how users access and use our Services, monitor the effectiveness of our Services, detect usage patterns, and to diagnose or fix technology problems. We also use information to demonstrate the effectiveness of the Services and perform research, and to develop, support, and improve our Services and other educational products and services.
To communicate with you. We use your information to provide transactional notifications for certain activities relating to your use of our Services. For example, we may send e-mail notifications when a user completes an activity. From time to time, we may send periodic promotional or informational e-mails to School or Parent users. We do not use Student Data to send marketing communications, and we do not send marketing communications to student or child users. You may opt-out of certain communications (e.g., marketing or certain notifications about your use of the Service) by following the opt-out instructions contained in the e-mail. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).
To promote safety and security and respond to legal process. We use information to promote the safety and security of our Services, our uses and other third parties. For example, we may use the information to authenticate users, facilitate secure payments, detect and prevent fraud and other harmful activities, respond to legal requests or claims, and enforce our terms and policies.
DISCLOSURE OF YOUR INFORMATION
We may share or disclose your personal information as needed to provide our Services or with your consent or permission. We may also share personal information in the circumstances described below:
HOW LONG DO WE RETAIN YOUR INFORMATION?
We will retain Personal Information for as long as needed to provide the Services and for our internal business purposes, which may extend beyond the termination or cancellation of your subscription or user account. For example, we may retain certain data as necessary to prevent fraud or future abuse, for recordkeeping or other legitimate business purposes, or if required by law. We may also retain and use information which has been de-identified or aggregated such that it can no longer reasonably identify a particular individual. All retained personal information will remain subject to the terms of this Privacy Policy.
Student data: We will not knowingly retain Student Data beyond the time period required to support an educational purpose, unless authorized by a School or parent. We do not delete or de-identify any Student Data from an active student user account associated with a School except at the direction of the School. The School is responsible for maintaining current student rosters and identifying Student Data which the School no longer needs for an educational purpose by removing students from the school's master roster or by submitting a deletion request.
Unless otherwise directed by a School or Parent, we will delete or de-identify personal information of student and child users after a period of inactivity, after the termination or cancellation of the license subscription, or after termination of our agreement with the School, in accordance with the terms of any applicable written agreement with the School, written requests from authorized School administrators, and our standard data retention schedule. Authorized School administrators may contact us at [email protected] to request additional information about our standard data retention schedule and available options for customizing our standard data retention schedule to meet individual School requirements.
We may not be able to immediately or completely delete all data in all instances, such as information retained in technical support records, customer service records, backups, and other similar business records. We will not be required to delete any information which has been de-identified or disassociated with personal identifiers such that the remaining information cannot reasonably be used to identify a particular individual.
SCHOOLS UTILIZING THE SERVICE ARE RESPONSIBLE FOR COMPLYING WITH THE RETENTION OF STUDENT EDUCATION RECORDS FOR AS LONG AS LEGALLY APPLICABLE. TEACHER ACCOUNTS WILL BE PROVIDED WITH NECESSARY TOOLS TO MANAGE AND DELETE STUDENT INFORMATION. WE SHALL NOT BE RESPONSIBLE FOR ERASURE OF STUDENT PROGRESS DUE TO ACCOUNT DELETION AFTER AN EXTENDED PERIOD OF INACTIVITY OR BECAUSE OF THE VOLUNTARY ELECTION TO DELETE TEACHER ACCOUNTS.
THIRD-PARTY TRACKING AND ADVERTISING
The Company does not display any targeted advertising on the Service or allow any third-party advertising partners to track or collect Student Data. Teachers and students may see advertisements at some point on third-party websites you might access through links or other features on our Website. These advertisements are governed by the terms of use and privacy policy of the third-party website and under no circumstances is Mucktracker responsible for any content that may show up on them.
Please note that although we may permit third party advertising partners to collect information from visitors to adult-directed areas of the Services for the purpose of displaying advertisements on other websites or online services on our behalf, we take many steps to prevent these third-party advertising networks from collecting information for targeted advertising purposes once a subscriber to our Service signs into our Services. Please note that we rely on cookies to identify whether you are a subscriber to our Services and if you delete or block cookies, you may also delete the cookie which prevents subscribers from receiving targeted Company advertisements on other websites or online services.
Interest-Based Advertising. We do not share Student Data for Third-Party advertising purposes. Any interest-based advertising is intended for teachers, administrators, or other adult visitors to our Website. We do not target interest-based advertising to student users on parts of our Website that are directed to student users. We may, however, work with third-party advertisers, search providers, and ad networks (“Advertisers”) to learn more about you and show you ads or other content that we believe would be relevant to you if you are a visitor to adult-directed areas of the Services. Any interest-based advertising is intended for teachers, administrators, or other adult visitors to our Website. We do not target interest-based advertising to student users on parts of our Website that are directed to student users. Advertisers may collect and use information about your use of our Website or Services as well as other websites and services. These companies may use cookies and other online tracking technologies to collect and use your information. We and/or Advertisers may also append other data to the data collected by Advertisers to create an interest profile of individual users. Our Privacy Policy does not cover any use of information that an Advertiser may collect from you. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s (“NAI”) online resources, at hp://www.networkadversing.org/choices, and/or the Digital Advertising Alliance's (“DAA”'s) resources at hp://www.aboutads.info/choices. The DAA website allows you to opt-out of one or more interest-based advertising networks. Opt-outs are device and browser specific; therefore, you will need to set your opt-out preferences for each device and browser. Deleting browser cookies can remove your opt-out preferences; however, the DAA offers browser extensions that help preserve the opt-out preferences you set on the DAA's Consumer Choice Page. Please note that opt-outs only apply to interest-based advertising. You may still receive other types of online advertising.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATIONWe strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze, or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.
Student Data Control by the School. Access to the Services by the students is subject to the obtainment of a specific code provided by the teacher. The school is, at the same time, responsible for its students' personal information and in control of student educational records. As a consequence, modification or deletion of student personal information that is part of or affects student educational records is subject to the school's discretion. If you are a parent or guardian of a student who uses Mucktracker Services through a School, please refer all questions and requests regarding access, modification, or deletion of your student's user account or Student Data to your child's school. The School may, at its discretion, address such requests with us and we will respond promptly to all access, modification and deletion requests we receive from Schools.
Please contact [email protected] for further instructions about deleting or deactivating your account or deleting your personal information. We may not be able to comply with your request in all circumstances. For example, certain requests to access, update or delete personal information and data associated with a School account or license may be subject to approval by the School. When account information is deleted or de-identified, certain residual information may remain within our archive records, such as for customer and technical support, billing and tax purposes.
NOTICE TO CALIFORNIA RESIDENTS
Your California Privacy Rights. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
How We Respond to Do Not Track Signals. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls.
It is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third parties.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
We are not responsible for circumvention of any privacy settings or security measures contained on this Website or on any Third-Party Platform. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or a Third-Party Platform, you are responsible for keeping this password confidential.
Maintaining the security of your personal information also requires your cooperation and involvement. For your protection, remember to sign out of all accounts before closing your browser. After signing out, make sure to close all browser windows. In addition, do not use the "Remember" feature if you are signing in to your account from a computer that other persons may have access to. This is to ensure that others cannot access your personal information if you share a computer with someone else or are using a public computer.
Please keep your password secure. If you have forgotten your password, you may request a new one by contacting support at support@mucktracker.com. A new password will be sent to the e-mail address you specified during registration. For all other problems signing in to the Services, please contact our technical support team using the contact information at the end of this policy.
If you have any concerns about the security of your account or the security of the Service, we ask that you report your concern to us immediately at [email protected]. While we are unable to respond to all security concerns, we appreciate your feedback and take all reported concerns seriously.
Third-Party Platforms. All information collected through the Third-Party Platforms is stored solely on the Third-Party Platform. Our access to information stored on these Third-Party Platforms is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions.
These Third-Party Platforms do not operate under this Policy and may independently solicit and collect information from you. While we believe that the Third-Party Platforms we use to collect, store and access your information take similar steps to protect any Personal Information collected through these Third-Party Platforms, we do not have any control over the data security practices of these Third-Party Platforms. As such, we cannot guarantee the security of your Personal Information transmitted to these Third-Party Platforms. We recommend that you consult the privacy policies of all Third-Party Platforms you visit.
HOW DO WE PROTECT STUDENT DATA AND COMPLY WITH LAWS?
When we provide the Services to Schools, our collection, use and disclosure of Student Data is governed by our Terms of Service and/or any other agreement with the School, by the provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and other applicable laws that may relate to the collection and use of personal information of students. If you have any questions about reviewing, modifying, or deleting the personal information of a student, please contact your School directly.
The Student Privacy Pledge ("The Pledge"). The Company adheres to the Student Privacy Pledge, an industry standard approach to privacy for K-12 service providers. The Pledge was created by the Future of Privacy Forum (FPF) and The Software & Information Industry Association (SIIA) and has been endorsed by the National School Boards Association (NSBA), the National Parent-Teacher Association (PTA), and the White House.
As part of our commitment to The Pledge, when we have access to Student Data through the provision of our Services to a School, the following core principles guide our decisions around data, security, and technology:
The Children's Online Privacy Protection Act ("COPPA"). This Privacy Policy and our Services are designed to comply with COPPA. We do not knowingly collect Personal Information from a child under 13 unless and until a School has authorized us to collect such information through the provision of the Services on the School's behalf. When a School uses our Services in the classroom or in an educational context, we rely on the School to provide appropriate consent and authorization for a student under 13 to use the Services and for us to collect personal information from such student, as permitted by COPPA. Upon request, we will provide the School the opportunity to review and delete the Personal Information collected from their students. If you are a parent and you have questions about your child's use of our Services and any information collected, you should discuss your questions with your child's School.
Students Online Personal Information Protection Act ("SOPIPA"). This Privacy Policy and our Services are designed to comply with SOPIPA. We do not use Student Data for targeted advertising purposes. We do not use collected information to amass a profile of a K-12 student except in furtherance of K-12 school purposes. We never sell Student Data unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we make efforts to ensure the successor entity honors the privacy commitments made in this policy and/or we will notify you of such a sale and provide you an opportunity to opt-out by deleting your account before the data transfer occurs. We will not sell students' personal information to third parties other than in the context of a business transaction.
California Assembly Bill 1584 ("AB 1584"). This Privacy Policy and our Services are designed to comply with AB 1584. Pupil records obtained by us from a local educational agency ("LEA") continue to be the property of and under the control of the LEA. Parents, legal guardians, or eligible pupils may review personally identifiable information in the pupil's records and correct erroneous information by contacting their LEA directly. In the event of an unauthorized disclosure of a pupil's records, we will notify the LEA and will provide the LEA with a report to be shared with the affected parent(s), legal guardians(s) or eligible pupil(s). Pupil records will be deleted and/or de-identified in accordance with our data retention and deletion policies described above in the section How Long Do We Retain Your Information?
LINKS TO OTHER WEBSITES AND SERVICES
As described in our Terms of Use, Mucktracker is designed as a tool to help students analyze, evaluate, and compare news sources. To provide a realistic and interactive learning experience, our Website may contain links to news media and other sites that are not owned or controlled by the Company and include features that allow you to interact and communicate with third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and their practices are not covered by this Privacy Policy. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.
CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]
INTRODUCTION
Welcome! MUCKTRACKER, INC. (“Company”, “We” or “Us”) respects your privacy and we are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website www.mucktracker.com, app.mucktracker.com, www.mucktracker.net, www.Mucktracker.org, and www.mucktracker.info, and our other related mobile websites, services, tools and other applications (collectively, our “Website”) or subscribe for any services that we offer whether you use Mucktracker through our Website, any future mobile application, or your school's Learning Management Systems (“LMS”) with which Mucktracker has been integrated (collectively with the Website, the “Services”).
SCOPE AND CONSENT
This policy applies to information we collect:
- On this Website.
- In email and other electronic messages between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
- Us offline or through any other means, including on any other unrelated website operated by Company or any third party.
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
"You" or "your" means a visitor or a user (whether signed in or not) of our Services. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy and you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Student Data: The Services may be purchased by providers of educational services, such as schools, school districts, or teachers (collectively referred to as "Schools") that use our services for educational purposes. When the Company contracts with a School to provide the Services, we may collect or have access to Student Data (defined below), which may be provided by the School or by the student. We consider such Student Data to be strictly confidential and in general do not use such data for any purpose other than improving and providing our Services to the School or on the school's behalf. Our collection, use and sharing of Student Data is governed by this Agreement and any applicable laws and regulations including, in the U.S., provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and applicable state laws. If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your School directly. See the sections on Children’s Privacy and How Do We Protect Student Data and Comply With Laws to understand the principles which guide our collection, use and disclosure of Student Data.
School Consent: If you are a teacher or School representative, or use the Services on behalf of a company or other organization, we are providing the Services upon explicit consent given by you when signing up. Prior to signing up, we will direct you to our Terms of Use and this Privacy Policy. When signing up, you will be declaring to have read such policies and to consent to them. Remember, nonetheless, that you will be able to withdraw your consent at any time by deleting your account in accordance with this Policy's Accessing and Correcting Your Information section.
SCHOOLS UTILIZING THE SERVICE ARE RESPONSIBLE FOR MONITORING THE RIGHTS AND INTERESTS OF THEIR STUDENTS AND MUST THEREFORE TAKE SPECIAL CARE WHEN REVIEWING THIS PRIVACY POLICY. SCHOOLS SHALL BE RESPONSIBLE FOR OBTAINING, WHERE APPLICABLE, PERTINENT CONSENT FROM PARENTS, LEGAL GUARDIANS OR ELIGIBLE STUDENTS (THOSE WHO ARE 18 YEARS OF AGE OR ATTEND A POSTSECONDARY INSTITUTION) PRIOR TO UTILIZING THE SERVICE. MUCKTRACKER SHALL NOT BE RESPONSIBLE FOR ANY NEGLIGENCE OF THE SCHOOL IN THE REVIEWING OF THIS PRIVACY POLICY OR THE OBTAINMENT, WHERE APPLICABLE, OF THE NECESSARY PARENTAL CONSENT.
CHILDREN’S PRIVACY
We do not permit children under the age of 13 to create an account and do not knowingly collect personal information from children under the age of 13 without parental or school consent, as applicable. Please contact us at [email protected] if you believe we have inadvertently collected information from a child under 13 without proper consent so that we may delete the information as soon as possible.
When the Services are used by a School in an educational setting, the School may authorize us to collect information from a child under 13. Please refer to the section of this Policy How Do We Protect Student Data? to learn more about how we protect Student Data, including that of students who may be under the age of 13, when the Services are used by a School.
Consistent with the requirements of COPPA, if you or your School decide to utilize the Services with children under 13, you will be electing to either obtain parental consent or to consent on behalf of the children's parents directly, which is commonly referred to as "school consent."
When the Services are used by a School or an individual teacher, we permit that School or teacher to set up student profiles associated with that School or teacher account so that students may access the Services under the School or teacher’s supervision. Each student user account must be associated with a teacher or other school official account.
We collect the minimal amount of information from students necessary to create accounts on our Services. We may ask students to provide a unique username, a unique email, a password, their first and last name and a unique code they have been given by their teacher to join a class. Beyond this information, students can submit responses, comments, audios or images depending on the activities they are assigned, which will remain private between teacher and student. All this information will only be used for the purposes of the school/teacher. In addition to the information entered by the child, we automatically collect some information from any use of our Service as set forth in the Information We Collect Through Automatic Data Collection Technologies section of this Privacy Policy.
We use this information to provide the Services to the child, for security and safety purposes, or as required by law or to enforce our Terms of Use. We will not require children to provide more personal information than is reasonably necessary in order to participate in the Services. If we discover that we have collected information from a child in a manner inconsistent with COPPA, FERPA or any other applicable laws or regulations, we will take appropriate steps to delete the information. We do not disclose any personal information about children to third parties, except to service providers necessary to provide the Services, as required by law, or to protect the security of the Services or other users. Information collected from students (including personal information and information collected automatically) is never used or disclosed for third-party advertising, including any kind of first- or third-party behaviorally targeted advertising, and children’s personal information is never sold or rented to anyone, including marketers or advertisers.
As further explained above and in the How Do We Protect Student Data and Comply with Laws sections of this Privacy Policy, if the School or teacher elects to utilize Mucktracker with students under a specific age, the School will be responsible for obtaining any necessary parental consent under the applicable laws. No teachers or School members will be authorized to provide access for their students unless they consciously agree to this Policy, by reading and accepting this Privacy Policy notice.
No student’s profile is made available or visible to the public, or to any other students, through Mucktracker. Teachers may share their classes, including grades or scores, with other teachers they co-teach with in their school, to help them collaborate. If the teacher chooses to display Mucktracker in their classroom, students physically present in that classroom may see other students’ names, responses, comments or total scores.
SCHOOLS AND TEACHERS SHALL MAKE A RESPONSIBLE USE OF THE SERVICE AND AVOID COMPROMISING CHILDREN'S PERSONAL INFORMATION AT ALL TIMES WHEN DISPLAYING MUCKTRACKER IN THE CLASSROOM. MUCKTRACKER SHALL NOT BE HELD LIABLE FOR THE INAPPROPRIATE USE OF THE SERVICE BY THE SCHOOL OR THE TEACHER.
FERPA Compliance. Subject to exceptions, FERPA prohibits schools from disclosing personal information from a student's education record to a third party without written consent from the parent or eligible student. Accordingly, schools must either obtain parental consent, or ensure that their use of the Services meets one of FERPA's exceptions to the written consent requirement. Typically, schools are exempted from obtaining parental consent under FERPA when Mucktracker is identified as a "school official," meaning We are performing an institutional service or function for which the school would otherwise use its own employees.
CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of our Services, including information:
- by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline or that is defined as personal or personally identifiable information under applicable law (“personal information”), and other information that does not identify you, such as age and gender;
- about your internet connection, the equipment you use to access our Website and usage details.
- Directly from you when you provide it to us.
- Information we get from others.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- Information provided at the time of registering for an account on our Website, registering for events on our Website, subscribing to our newsletter or blog, or requesting further services or information. We may also ask you for information when you report a problem with our Website.
- Information that you post or provide to us such as feedback or recommendations or opinions related to our products.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes
User Contributions: You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Enrollment in Services: If you enroll in our Services, we may collect additional information, depending on the type of account:
- School Information. When a teacher, school administrator, or other authorized person associated with a School registers for an account on our Service or corresponds with us, we may collect personal information such as a name, e-mail address, payment information, username and password, and information about the School.
- Student Information. Once registered, a School may provide information about its students, such as student names or other identifiers, passwords, e-mail address for the student or the student's parent or legal guardian, and educational level and topic of study. Personal information collected from or about students, along with other information associated with that personally identifiable information and learning and activity information (described below) is "Student Data." The School may elect to provide user names or identifiers which are not readily identifiable to anyone outside of the School community in lieu of a full student name, at its discretion. Additionally, some Schools may elect to use a single-sign on (SSO) service to authenticate student access.
- Parent and Child Information. When a parent or guardian ("Parent") registers for an account on our Service or corresponds with us, we may collect personal information such as a name, e-mail address, payment information, username and password. We may also collect information about the child(ren) authorized by the Parent to use the Service through the Parent's account, including a profile name for the child user and selection of a profile avatar. Each child user profile must be associated with a Parent account, and children cannot access the Service without the Parent first signing in to the Parent account with the Parent's sign in credentials.
- Learning and Activity Information. During the course of providing the Service, we collect information about your use of the Service, as well as any information that you submit to the Service, such as answers to questions. In addition, we may ask you for personal information at other times, such as when you contact our technical support team, send us an e-mail, complete a user survey or otherwise communicate with us. This information is treated as Student Data.
Information We Get From Others. We may get information about you from other sources, such as Bing. We may add this to information we get from you.
Information We Collect Through Automatic Data Collection Technologies. Like most websites and online services, we and our vendors automatically collect certain types of usage information when you visit our Website, read our e-mails, use our Services or otherwise engage with us. This information is typically collected through a variety of tracking technologies, including cookies, web beacons, Locally Stored Objects (LSOs such as Flash or HTML5), log files, and similar technology (collectively, "tracking technologies"), and we may use third party providers to collect this information on our behalf.
These tracking technologies collect information about how you access and use the Service, including:
- Details of your visits to our Website, such how frequently you access the Services, the pages you view, the links you click, and other actions you take on the Website.
- Information about your browser and information about the device(s) you use to access the Service (e.g., Internet Protocol (IP address), browser type, browser language, Internet service provider, device type, model and manufacturer, a unique ID that allows us to uniquely identify your browser, device or account, operating system brand and model, and whether you access the Service from multiple devices).
- Information about your geographical location data at the city level.
- We may also collect analytics data, or use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users. You can learn more about Google's practices at http://www.google.com/policies/privacy/partners. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.
- Learning Management System (LMS) Interfaces: When accessing Mucktracker through your School’s LMS (e.g., Google Classroom, Blackboard, Canvas or Moodle, among others), we may collect and process information related to this kind of use of the Services, such as your school user ID, your profile picture, information on the LMS interface and the LTI version used and your school domain name.
- Keep track of whether you are signed in or have previously signed in so that we can display all the features that are available to you.
- Remember your settings on the pages you visit, so that we can display your preferred content the next time you visit.
- Customize the function and appearance of the pages you visit based on information relating to your account; for example, to default you to a particular grade level, or to remember customized settings for a report.
- Track website usage for various purposes including website optimization, website improvement, sales, marketing, and billing.
If you arrive at our Website by “clicking through” from another website, then certain information about you that you provided to that other website, such as the terms you searched that led you to our Website, may be transmitted to us and we may use it. You should review the privacy policy of any website from which you reached our Website to determine what information the operator collects and how it uses such information. We may retain information about you provided to us by other websites and will use it in accordance with this Privacy Policy.
For more information about limiting use of cookies and other tracking technology, see Choices About How We Use and Disclose Your Information.
HOW WE USE AND RETAIN YOUR INFORMATION
We use personal information that we collect for the following purposes:
To provide and maintain the Services. We use the information we collect to deliver the Services to you. For example, we need to use your information to process payments, personalize learning curriculums, provide Schools, Parents and students with information and reports about student and child performance and use of the Service, respond to inquiries and provide customer support.
To improve, personalize, and develop the Service. We use information to tailor the content and information that we may send or display to users, to offer personalized content and instructions, and to otherwise personalize your experience while using the Services, including on various devices you may use to access the Services. We collect statistics to better understand how users access and use our Services, monitor the effectiveness of our Services, detect usage patterns, and to diagnose or fix technology problems. We also use information to demonstrate the effectiveness of the Services and perform research, and to develop, support, and improve our Services and other educational products and services.
To communicate with you. We use your information to provide transactional notifications for certain activities relating to your use of our Services. For example, we may send e-mail notifications when a user completes an activity. From time to time, we may send periodic promotional or informational e-mails to School or Parent users. We do not use Student Data to send marketing communications, and we do not send marketing communications to student or child users. You may opt-out of certain communications (e.g., marketing or certain notifications about your use of the Service) by following the opt-out instructions contained in the e-mail. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).
To promote safety and security and respond to legal process. We use information to promote the safety and security of our Services, our uses and other third parties. For example, we may use the information to authenticate users, facilitate secure payments, detect and prevent fraud and other harmful activities, respond to legal requests or claims, and enforce our terms and policies.
DISCLOSURE OF YOUR INFORMATION
We may share or disclose your personal information as needed to provide our Services or with your consent or permission. We may also share personal information in the circumstances described below:
- At the direction of Schools and Parents. We may share your Personal Information with consent and at the direction of Schools and Parents. For example, a School or Parent may direct us to share specific information with another individual, such as when a teacher directs us to send a communication to a parent. Similarly, we may share personal information with third parties, for example, if a School authorizes Google login or similar authentication tools for that School's user accounts.
- For School Administration Purposes. We may share information collected from users associated with a School with other users or persons designated by the School, such as teachers and school administrators of that School. Messages and content shared or posted by members of a School community, such as messages between a teacher and students in a class, will be accessible by School administrators or other designated School users.
- Vendors and Service Providers. We may share information with our trusted vendors, third party service providers and individuals to provide services or products for us or on our behalf, which may include LMS, analytics, hosting, billing, targeted advertising, and marketing (provided however, that we will not knowingly use any Student Data to target advertising or marketing). Generally, these service providers do not have the right to use your personal information we share with them beyond what is necessary to assist us. Additionally, these service providers must adhere to confidentiality and security obligations in a way that is consistent with this Privacy Policy.
- Aggregate or De-Identified Information. We may share information in aggregated and/or anonymous form that cannot reasonably be used to identify an individual.
- Testimonials: We may post testimonials on our Services which may contain personal information such as the name, photo and/or a video of the individual in the testimonial. We obtain the individual’s consent in advance to ensure we have permission to post this content publicly. To request removal of your personal information from our testimonials, please contact us at [email protected].
- Merger or Sale. If we become involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of its assets, your personal information may be transferred or disclosed in connection with the business transaction. In such an event, we will make efforts to provide notice before personal information is transferred and becomes subject to a different privacy policy. If you do not consent to the use of your personal information by such a successor company, you may request its deletion from the company.
- Other. We may release personal information if we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; (d) protect the rights, property, or personal safety of the Company, its users, or the public; or (e) as required or permitted by law.
HOW LONG DO WE RETAIN YOUR INFORMATION?
We will retain Personal Information for as long as needed to provide the Services and for our internal business purposes, which may extend beyond the termination or cancellation of your subscription or user account. For example, we may retain certain data as necessary to prevent fraud or future abuse, for recordkeeping or other legitimate business purposes, or if required by law. We may also retain and use information which has been de-identified or aggregated such that it can no longer reasonably identify a particular individual. All retained personal information will remain subject to the terms of this Privacy Policy.
Student data: We will not knowingly retain Student Data beyond the time period required to support an educational purpose, unless authorized by a School or parent. We do not delete or de-identify any Student Data from an active student user account associated with a School except at the direction of the School. The School is responsible for maintaining current student rosters and identifying Student Data which the School no longer needs for an educational purpose by removing students from the school's master roster or by submitting a deletion request.
Unless otherwise directed by a School or Parent, we will delete or de-identify personal information of student and child users after a period of inactivity, after the termination or cancellation of the license subscription, or after termination of our agreement with the School, in accordance with the terms of any applicable written agreement with the School, written requests from authorized School administrators, and our standard data retention schedule. Authorized School administrators may contact us at [email protected] to request additional information about our standard data retention schedule and available options for customizing our standard data retention schedule to meet individual School requirements.
We may not be able to immediately or completely delete all data in all instances, such as information retained in technical support records, customer service records, backups, and other similar business records. We will not be required to delete any information which has been de-identified or disassociated with personal identifiers such that the remaining information cannot reasonably be used to identify a particular individual.
SCHOOLS UTILIZING THE SERVICE ARE RESPONSIBLE FOR COMPLYING WITH THE RETENTION OF STUDENT EDUCATION RECORDS FOR AS LONG AS LEGALLY APPLICABLE. TEACHER ACCOUNTS WILL BE PROVIDED WITH NECESSARY TOOLS TO MANAGE AND DELETE STUDENT INFORMATION. WE SHALL NOT BE RESPONSIBLE FOR ERASURE OF STUDENT PROGRESS DUE TO ACCOUNT DELETION AFTER AN EXTENDED PERIOD OF INACTIVITY OR BECAUSE OF THE VOLUNTARY ELECTION TO DELETE TEACHER ACCOUNTS.
THIRD-PARTY TRACKING AND ADVERTISING
The Company does not display any targeted advertising on the Service or allow any third-party advertising partners to track or collect Student Data. Teachers and students may see advertisements at some point on third-party websites you might access through links or other features on our Website. These advertisements are governed by the terms of use and privacy policy of the third-party website and under no circumstances is Mucktracker responsible for any content that may show up on them.
Please note that although we may permit third party advertising partners to collect information from visitors to adult-directed areas of the Services for the purpose of displaying advertisements on other websites or online services on our behalf, we take many steps to prevent these third-party advertising networks from collecting information for targeted advertising purposes once a subscriber to our Service signs into our Services. Please note that we rely on cookies to identify whether you are a subscriber to our Services and if you delete or block cookies, you may also delete the cookie which prevents subscribers from receiving targeted Company advertisements on other websites or online services.
Interest-Based Advertising. We do not share Student Data for Third-Party advertising purposes. Any interest-based advertising is intended for teachers, administrators, or other adult visitors to our Website. We do not target interest-based advertising to student users on parts of our Website that are directed to student users. We may, however, work with third-party advertisers, search providers, and ad networks (“Advertisers”) to learn more about you and show you ads or other content that we believe would be relevant to you if you are a visitor to adult-directed areas of the Services. Any interest-based advertising is intended for teachers, administrators, or other adult visitors to our Website. We do not target interest-based advertising to student users on parts of our Website that are directed to student users. Advertisers may collect and use information about your use of our Website or Services as well as other websites and services. These companies may use cookies and other online tracking technologies to collect and use your information. We and/or Advertisers may also append other data to the data collected by Advertisers to create an interest profile of individual users. Our Privacy Policy does not cover any use of information that an Advertiser may collect from you. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s (“NAI”) online resources, at hp://www.networkadversing.org/choices, and/or the Digital Advertising Alliance's (“DAA”'s) resources at hp://www.aboutads.info/choices. The DAA website allows you to opt-out of one or more interest-based advertising networks. Opt-outs are device and browser specific; therefore, you will need to set your opt-out preferences for each device and browser. Deleting browser cookies can remove your opt-out preferences; however, the DAA offers browser extensions that help preserve the opt-out preferences you set on the DAA's Consumer Choice Page. Please note that opt-outs only apply to interest-based advertising. You may still receive other types of online advertising.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATIONWe strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services (particularly those that require you to sign in) may not function properly if your cookies are disabled. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it. Deleting cookies does not prevent the collection of information through non-cookie technologies and does delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Flash objects — including how to manage privacy and storage settings for Flash cookies — on Adobe's website or by clicking here. If you choose to delete Flash objects from our sites, then you may not be able to access and use all or part of the sites or benefit from the information and services offered.
- Disclosure of Your Information for Third-Party Advertising. We do not share Student Data for Third-Party advertising purposes. If you do not want us to share your non-Student Data personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. We cannot, however, guarantee that such steps will eliminate all collection and/or display of targeted advertising, and it may take some time for your request to take effect. Such requests will not prevent you from receiving contextual advertising or other types of advertisements that are displayed without taking into consideration whether you have previously visited our Website (for example, advertisements shown on the basis of a search term keyword). Such requests will not stop the collection of information for purposes other than advertising (e.g., for website analytics). This opt-out requires the setting of a cookie in your browser to record your request (and thus will no longer be effective if the required cookie is deleted), will be effective only in the browser from which you make the request, and will be effective for a maximum of one year from the request. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to make the request again. You may make additional requests at any time.
- Promotional Offers from the Company. We do not use Student Data for promotional purposes. If you do not want wish to have any non-Student Data information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
- Email Communications. We may, from time to time, send you email regarding our products and services, or products and services we think you may enjoy. Only Mucktracker (or our vendors or service providers operating on our behalf) will send you these emails. You can choose not to receive these emails by clicking the unsubscribe link in any e-mail Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Service, or technical or security notices.
ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze, or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.
Student Data Control by the School. Access to the Services by the students is subject to the obtainment of a specific code provided by the teacher. The school is, at the same time, responsible for its students' personal information and in control of student educational records. As a consequence, modification or deletion of student personal information that is part of or affects student educational records is subject to the school's discretion. If you are a parent or guardian of a student who uses Mucktracker Services through a School, please refer all questions and requests regarding access, modification, or deletion of your student's user account or Student Data to your child's school. The School may, at its discretion, address such requests with us and we will respond promptly to all access, modification and deletion requests we receive from Schools.
Please contact [email protected] for further instructions about deleting or deactivating your account or deleting your personal information. We may not be able to comply with your request in all circumstances. For example, certain requests to access, update or delete personal information and data associated with a School account or license may be subject to approval by the School. When account information is deleted or de-identified, certain residual information may remain within our archive records, such as for customer and technical support, billing and tax purposes.
NOTICE TO CALIFORNIA RESIDENTS
Your California Privacy Rights. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
How We Respond to Do Not Track Signals. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls.
It is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third parties.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
We are not responsible for circumvention of any privacy settings or security measures contained on this Website or on any Third-Party Platform. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or a Third-Party Platform, you are responsible for keeping this password confidential.
Maintaining the security of your personal information also requires your cooperation and involvement. For your protection, remember to sign out of all accounts before closing your browser. After signing out, make sure to close all browser windows. In addition, do not use the "Remember" feature if you are signing in to your account from a computer that other persons may have access to. This is to ensure that others cannot access your personal information if you share a computer with someone else or are using a public computer.
Please keep your password secure. If you have forgotten your password, you may request a new one by contacting support at support@mucktracker.com. A new password will be sent to the e-mail address you specified during registration. For all other problems signing in to the Services, please contact our technical support team using the contact information at the end of this policy.
If you have any concerns about the security of your account or the security of the Service, we ask that you report your concern to us immediately at [email protected]. While we are unable to respond to all security concerns, we appreciate your feedback and take all reported concerns seriously.
Third-Party Platforms. All information collected through the Third-Party Platforms is stored solely on the Third-Party Platform. Our access to information stored on these Third-Party Platforms is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions.
These Third-Party Platforms do not operate under this Policy and may independently solicit and collect information from you. While we believe that the Third-Party Platforms we use to collect, store and access your information take similar steps to protect any Personal Information collected through these Third-Party Platforms, we do not have any control over the data security practices of these Third-Party Platforms. As such, we cannot guarantee the security of your Personal Information transmitted to these Third-Party Platforms. We recommend that you consult the privacy policies of all Third-Party Platforms you visit.
HOW DO WE PROTECT STUDENT DATA AND COMPLY WITH LAWS?
When we provide the Services to Schools, our collection, use and disclosure of Student Data is governed by our Terms of Service and/or any other agreement with the School, by the provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and other applicable laws that may relate to the collection and use of personal information of students. If you have any questions about reviewing, modifying, or deleting the personal information of a student, please contact your School directly.
The Student Privacy Pledge ("The Pledge"). The Company adheres to the Student Privacy Pledge, an industry standard approach to privacy for K-12 service providers. The Pledge was created by the Future of Privacy Forum (FPF) and The Software & Information Industry Association (SIIA) and has been endorsed by the National School Boards Association (NSBA), the National Parent-Teacher Association (PTA), and the White House.
As part of our commitment to The Pledge, when we have access to Student Data through the provision of our Services to a School, the following core principles guide our decisions around data, security, and technology:
- We do not collect, maintain, use or share Student Data beyond that needed for an authorized educational or school purpose, or as authorized by our agreement with a School.
- We do not use or disclose Student Data for targeted advertising purposes.
- We do not build a personal profile of a Student other than in furtherance of a K-12 School purpose, or as authorized by a parent.
- We maintain a comprehensive data security program designed to protect the types of Student Data maintained by us.
- We will not knowingly retain Student Data beyond the time period required to support the School's purpose, unless authorized by the parent.
- We will clearly and transparently disclose our data policies and practices.
- We will never sell Student Data unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we will use our best efforts to ensure the successor entity honors the privacy commitments made in this policy and/or we will notify the School of such a sale and provide the School an opportunity to opt-out by terminating its account before the data transfer occurs.
- We will not make any material changes to our Privacy Policy or Terms of Service that relate to the collection or use of Student Data without first giving notice to the School and providing a choice before the Student Data is used in a materially different manner than was disclosed when the information was collected.
The Children's Online Privacy Protection Act ("COPPA"). This Privacy Policy and our Services are designed to comply with COPPA. We do not knowingly collect Personal Information from a child under 13 unless and until a School has authorized us to collect such information through the provision of the Services on the School's behalf. When a School uses our Services in the classroom or in an educational context, we rely on the School to provide appropriate consent and authorization for a student under 13 to use the Services and for us to collect personal information from such student, as permitted by COPPA. Upon request, we will provide the School the opportunity to review and delete the Personal Information collected from their students. If you are a parent and you have questions about your child's use of our Services and any information collected, you should discuss your questions with your child's School.
Students Online Personal Information Protection Act ("SOPIPA"). This Privacy Policy and our Services are designed to comply with SOPIPA. We do not use Student Data for targeted advertising purposes. We do not use collected information to amass a profile of a K-12 student except in furtherance of K-12 school purposes. We never sell Student Data unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we make efforts to ensure the successor entity honors the privacy commitments made in this policy and/or we will notify you of such a sale and provide you an opportunity to opt-out by deleting your account before the data transfer occurs. We will not sell students' personal information to third parties other than in the context of a business transaction.
California Assembly Bill 1584 ("AB 1584"). This Privacy Policy and our Services are designed to comply with AB 1584. Pupil records obtained by us from a local educational agency ("LEA") continue to be the property of and under the control of the LEA. Parents, legal guardians, or eligible pupils may review personally identifiable information in the pupil's records and correct erroneous information by contacting their LEA directly. In the event of an unauthorized disclosure of a pupil's records, we will notify the LEA and will provide the LEA with a report to be shared with the affected parent(s), legal guardians(s) or eligible pupil(s). Pupil records will be deleted and/or de-identified in accordance with our data retention and deletion policies described above in the section How Long Do We Retain Your Information?
LINKS TO OTHER WEBSITES AND SERVICES
As described in our Terms of Use, Mucktracker is designed as a tool to help students analyze, evaluate, and compare news sources. To provide a realistic and interactive learning experience, our Website may contain links to news media and other sites that are not owned or controlled by the Company and include features that allow you to interact and communicate with third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and their practices are not covered by this Privacy Policy. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.
CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]
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